CDQPrima Support

CDQPrima Error Messages

Error# Error Message Possible Solution/Reason
1 Command unknown Invalid remote control command - check spelling
2 Comand missing 1 or more arguments Check command syntax and required arguments.
3 Internal error Perform '1' reset. If problem does not clear, Contact Tech support.
4 Unknown argument Check command syntax and arguments.
5 No value to read No value in memory to read.
6 Could not talk to decoder DSP Reboot, '1' reset, contact Tech support.
7 One or more command arguments bad Check command syntax and arguments.
8 Too many arguments for command Check command syntax and arguments.
9 Selected line has no interface assigned Select another line. Ensure interface installed and configured properly.
10 No lines have an interface selected Contact Tech support.
11 Cannot delete last line - RED or COM using it Contact Tech support.
12 Cannot delete a line that is in use Contact Tech support.
13 Arguments too long Argument buffer size exceeded. PLL statement or phone number too long.
14 No response from far end Far-end remote control not working. Check algorithm, Mux mode, and framed state of both machines.
15 Flash ROM Byte write failure Contact Tech support.
16 Flash page erase failure Contact Tech support.
17 Flash address test failure Contact Tech support.
18 Flash data test failure Contact Tech support.
19 Download record invalid Contact Tech support.
20 Trouble writing BBM Contact Tech support.
21 Checksum of flash disagrees with checksum Contact Tech support.
22 Thing failed to boot Contact Tech support.
23 Speed Dial directory full Delete entries that are not being used.
24 FFT failure Contact Tech support.
25 Headphone muted Cannot adjust volume or source if muted.
26 Speed Dial in use by front panel user 2 users cannot access speed dial functions simultaneously.
27 Security level not sufficient Command has been locked out or requires higher security level.
28 Password mismatch Wrong password entered.
29 Line/bitrate mismatch Selected line rate and encoder/decoder bitrate do not match.
30 Not enough TA's Not enough TA's installed to dial all numbers.
31 Could not set parm Invalid parameter entered.
32 No heap memory Contact Tech support.
23 SD ID not found Attempted to speed dial an entry that does not exist.
34 DIF not defined Redefine installed DIF cards.
35 Connection failed Unable to complete call.
36 Bad bit rate Bit rate not supported by configuration selected.
37 Not enough empty TA lines Connect using less lines.
38 DIF not a TA Attempted to dial with a non-ta DIF. Try redefining DIFs.
39 Command not available Command is not supported or does not exist - check spelling.
40 Unknown identifier Check command syntax and spelling.
41 Too many OR terms PLL programming error - only 4 OR terms are supported.
42 Expected identifier not found Check command syntax and arguments.
43 Expected operator not found Check command syntax and arguments.
44 Event or action program too long. PLL command line too long.
45 Trouble loading PA parms from flash Perform '1' reset. If problem does not clear, Contact Tech support.
46 Trouble storing PA parms in flash Perform '1' reset. If problem does not clear, Contact Tech support.
47 Digital I/F not a TA DIF configured improperly. A DIF101 or DIF102 is installed.
48 Command does not accept a ? Command does not return a value-check command syntax.
49 Could not talk to encoder DSP Perform '1' reset, Contact Tech support.
50 Hardware test failure Perform '1' reset, Contact Tech support.
51 Could not talk to VU DSP Perform '1' reset, Contact Tech support.
52 No response from far end Prima Far-end remote control not working. Check algorithm, Mux mode, and framed state of both machines.
53 Not allowed in H.221 mode Configuration not valid when using H.221 BONDING.
54 Decoder must not be dependent Configuration requires decoder to be independent.
55 SD description used Speed dial description is already used by another entry.
56 SD list empty No speed dial entries to display.
57 Not enough phone numbers Speed dial entry does not have enough numbers to dial for selected configuration.
58 Too many phone numbers Speed dial entry has too many numbers to dial for selected configuration.
59 Bad bit rate for speed dial Selected bit rate not supported by speed dial.
60 SD description not found There is no speed dial entry found for that description.
61 Paren mismatch in expression PLL syntax error.
62 Bad phone number Invalid phone number in speed dial.
63 Bad flash address Perform '1' reset, Contact Tech support.
64 Ancillary data mode not in CAN MUX Ancillary data mode must be in MUX for requested function.
65 Decoder must not be independent Requested function not supported when decoder is independent.
66 Could not talk to R-S DSP Perform '1' reset, Contact Tech support.
67 Bad psycho table number Requested psychoacoustic parameter table does not exist.
68 Decoder did not frame in required time H.221 line format must frame within 20 seconds.
69 AES/EBU input not allowed in this mode Selected mode does not support digital audio operation.
70 Must be in mono Selected configuration requires monaural operation.
71 DIF not an internal TA Attempted to dial with non-TA interface.
72 No response from TA Reset TA, contact Tech support.